This Privacy Policy describes how trivexmarkets ("we") amasses, handles and secures personal data across our site and the Services. Our role is the data controller for these data.
Data we collect. Identity and contact data and the like plus KYC documents required by regulation. Additionally stored: transaction and trade logs, technical logs and support chats. EU/UK lawful bases: contract performance, legal obligation, and legitimate interest.
Purpose of use. Running your account, clearing trades, satisfying regulators, fighting fraud, and platform security, plus consent-based product messages carrying easy opt-out.
Sharing. Data goes only to operational providers (custodial, payment, identity), regulators upon lawful request, and anonymised analytics. Personal data is never sold.
Retention and security. Data is kept for account lifetime and statutory windows (often five to seven years for transactions). Safeguards: AES-256 at rest, TLS 1.3 in transit, and ISO 27001-checked access governance.
Your rights. Access, fixes, export, erasure and objection rights can be exercised via [email protected]. Responses follow statutory timelines.